How to compete with Amazon & Co.

For the purely stationary trade (bakeries, butchers, delis, etc.) in the inner cities, the situation is exacerbated by declining customer frequencies more and more, “said Chief Executive of the German Retail Federation Stefan Genth. A clear majority of the surveyed companies reported a drop in visitor numbers in a two-year comparison. The business situation of the city center dealers falls at the beginning of the year to a ten-year low. Only one in ten of the smaller companies assesses its situation as good. Innovative concepts and a little more “Thinking out of the box” can help to stop the permanent decline of these industries.

Important topics for the food and beverage sector

  • Rising legal requirements (data protection, hygiene, working hours law, opening times)
  • Minimum wages
  • Skill shortage
  • Digitization (Artificial Intelligence, Machine Learning, Payment Systems)
  • Social Media – Reputation Management
  • Going green and Bio / How to safeguard your supply chain
  • Driving bans in inner cities
  • Ever rising rents
  • New competition: Amazon Fresh, Uber Eats etc.
  • Price dynamics (Energy, Food & Beverage)
  • Effective and efficient use of resources

We advise customers from various sectors …

  • Delicatessen
  • Bakeries / Butcher
  • Stand alone Supermarkets
  • Food Markets
  • Wine merchants
  • Investors / Developer
  • Banks / Associations
  • Architects / Designer
  • Liquidator


We blend Food Retail expertise with a deep understanding of operational processes to help you find and capture more value. We provide the precise mix of operational expertise, strategic foresight, and industry knowledge required to co-create solutions that work

Key questions for business leaders

Finance / Adminstration

  • How can we improve relevant KPIs in order to sustainably strengthen the company’s profits?
  • Funding or participations? Which option is best for start-ups and growth phases?
  • We expect falling profits: by what means do we reduce the costs accordingly?
  • What measures are required to successfully master an emerging or already existing crisis of the company?
  • How can audits by tax authorities and pension insurance institution be effectively managed?

Customer & Markets

  • Should we continue to expand, if so, should we achieve this through new products in existing markets or by entering new markets?
  • How will the needs of our customers change in the next 2-3 years and are we prepared for taking the necessary steps?
  • Should one consider food delivery companies as competitors to the catering industry or build up a strong cooperation?
  • Which expectations on the part of the customer will play an essential role in the field of digitization?
  • “Customization” – how do we design products with limited resources to target-oriented products?
  • How do we gain more time for the customer and how do we ensure his long-term loyalty?


  • What degree of digitization is right for our company?
  • What consequences could a non-GDPdU-capable POS system cause?
  • How can decision-making be made more effective?
  • How can we design our work processes so that our employees are always able to provide our customers with an excellent service?
  • How intensively should networking with major suppliers be realized?
  • How can production processes be optimized?
  • Should we consider outsourcing other parts of our value chain?

Human Resources & Education

  • Which strategies do we have to develop to meet the skills shortage?
  • How do we succeed in winning the TOP TALENT we need and retaining it in the long term?
  • What measures are needed to develop in-house skills?
  • What does the claim “culture eats strategy for breakfast” mean for the requirements of effective leadership?
  • How do continuous improvements become an integral part of the corporate culture?

Weiand Hospitality Consulting - Best Practice Research

Food & Beverage Inspirations

Local food shops are a pleasure to peruse, but international supermarkets and online delivery services like Amazon fresh are taking their toll on smaller outfits. A thoughtful independent – of any size- can be a remedy to the big-brand supermarket experience of ever-fresh ingredients and perfect looking produce that`s travelled halfway around the world before hitting your plate.
By contrast, our selection – from butchers, delicatessen, wine shops and cheese mongers are noble touchstones for all that local retail can offer.

Food Retail

Zupan Markets, Portland
Butter Lindner, Berlin
Meyer Feinkost, Frankfurt
Feinkost Käfer, München
Dean & Deluca, New York
Julius Meinl, Wien
Eately Market, München
Mutterland, Hamburg

Department stores

La Grande Epicerie, Paris
KaDeWe, Berlin
Harrods, London
Gourmet Market, Bangkok
Isetan department store, Tokyo
Stockmann Herkku, Helsinki


Victor Churchill Butcher, Sydney
Anthony Bourdain calls it “The most beautiful butcher shop in the world.”

Asian concepts

ITSU, London


JQ Dickinson Salt-Works
Charleston, USA
Dolo, Italien
Olive oil
Santa Maria, Santiago, Chile
Hanoi, Vietnam
Ploughgate Creamery
Fayston, Vermont, USA
Dairy products
Nakahora Bokujou
Iwate, Japan


PAUL, London, Paris
St John Bakery, London
Toraya, Tokyo
Bread Alone, New York
Dans dix ans Bakery, Tokyo
Le Petit Grain, Paris

Food Markets

Market Hall Fullham, London
Markthalle Neun, Berlin
Granville Island Public Market, Vancouver
Mathallen, Oslo
Vanha Kauppahalli, Helsinki
Mercado de Vallehermoso, Madrid
The Neighbourgoods Market, Cape Town
Carriageworks Farmers Market, Sydney


Designer & Architects

Lázaroro Studio, Barcelona
Studioilse, London
Autoban, Istanbul
Schweitzer Project-Ladenbau, Naturns, Italien
+tongtong, Wellington

Executive education


Cornell University
School of Hotel Administration
Ithaca, New York, USA
École hôtelière de Lausanne
Lausanne, Switzerland
Hotelfachschule Heidelberg
Heidelberg, Germany
SDA Bocconi School of Management
Via Bocconi, 8
20136 Milano, Italy

Distance learning

The Open University
Milton Keynes, UK

International fairs

Frankfurt, Germany
Salone del Mobile
Milan, Italia
Hamburg, Germany
Global Food
Technology & Innovation
London, UK
NRA Show
Chicago, US.
Food Hospitality World
Milan, Italy
Merano Wine Festival
Paris, France
Köln, Germany
European Food Summit

Reading & Listening

Design & Interior

Casa Brutus
Design- und Architekturmagazin
Architectual Digest
Wallpaper Magazine
Design, Architektur, Kunst und Reisen
The World of Interiors
Das Magazin für Gastlichkeit, Design und Kultur
Design, Reisen, Mode und Kunst
Food Service


Condé Nast Traveller
Travel Magazine

Global perspectives

The Monthly Barometer
Globale Geschehnisse, Business, Kultur & Design


Learn more about our consulting services and arrange a personal, non-binding appointment.

Weiand Hospitality Consulting
Quartier Potsdamer Platz
Linkstraße 2, Level 8
10785 Berlin, Germany
Telefon: +49 30 700 12 7029

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